Futureye Real solutions to real dilemmas

Description
 
Futureye’s Dealing with Difficult People program provides an introduction to the key principles of risk communication, along with strategies to manage relationships with difficult people.
 
This program covers ways to identify when an issue may become heated and provides tools to help engage stakeholders productively. This program also provides you with tools to help you manage your own and other people’s emotions. 
 
Futureye has been working with global blue-chip companies and public sector agencies for more than a decade on difficult stakeholder projects.
 
Our facilitators deliver thought provoking, useful and dynamic programs that provide you with theoretical and practical foundations, along with useful case studies.
 
Learning objectives
 
The program will give you:

• The foundation principles to manage difficult people and risk communication
• Practical tools that you can use in your daily work to manage difficult people
• A work book that provides tools, references and methods.

Who should attend
 
You should attend this program if you are an executive leading key projects that involve stakeholders, a senior project manager, communications executive, or stakeholder engagement expert.
 
Dates available
 
For details, see the Futureye Learning Calendar or contact Kelly Hale on +61 3 8636 1111.